Business and Technology Knowledgebase

Gain valuable insights relevant to your business with the help of Steersman experts and contributors who explain how to strategically improve processes and technologies.

training_grey.svg
Email loops

Eliminating Email Loops in Odoo With Smarter Address Handling for Automated Replies

In real-world scenarios, many third-party services (such as AP automation platforms) process emails and send responses from a different address than the one originally contacted. While this may seem harmless, it can create serious issues inside Odoo. Steersman has developed a new enhancement to intelligently handle these scenarios—preventing email loops, reducing noise, and improving communication accuracy.

Smarter shipping rates

Smarter Shipping Rate Requests in Odoo by Reducing Costs and Improving Performance with EasyPost

Steersman's EasyPost integration is a critical part of many Odoo workflows—but when not optimized, they can introduce unnecessary costs and inefficiencies. Steersman has developed a new enhancement to improve how Odoo interacts with EasyPost, giving businesses greater control over when shipping rates are requested and significantly reducing the number of API calls.

Google tag manager

How to Set Up GA4 Events in Google Tag Manager

Tracking user behavior and ecommerce interactions accurately is essential for making data-driven decisions. If your website already sends event data to the data layer, the next step is configuring Google Tag Manager (GTM) to forward that data into Google Analytics 4 (GA4). This guide walks you through setting up ecommerce, custom, search, and login events in GTM.

Shared inbox

Shared Inbox: A Smarter Way to Manage Incoming Emails in Odoo

Managing incoming emails in Odoo has always depended heavily on proper routing, something that isn’t always guaranteed. When replies lose their metadata or emails arrive without clear context, they can fall through the cracks, leading to missed communication and delayed responses. While Odoo routes emails to records like Sales Orders, Invoices, and CRM Leads, there has traditionally been no centralized way to monitor all incoming communication across the system. The New Shared Inbox module solves these problems by providing a centralized, actionable view of all incoming emails in Odoo, ensuring nothing slips through the cracks.