Business and Technology Knowledgebase

Gain valuable insights relevant to your business with the help of Steersman experts and contributors who explain how to strategically improve processes and technologies.

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Customer dock hours

Manage Customer Dock Hours and Delivery Schedules in Odoo

Some receiving docks operate only during specific hours. Others close for lunch, accept deliveries only on certain days, or have designated days for regular stock orders. When this information lives in emails, notes, spreadsheets, or employee knowledge, it can easily be missed during order processing. Steersman’s **Customer Delivery Dock Schedules** feature brings this information directly into Odoo. Delivery addresses can now have their own receiving schedules, time zones, and preferred Stock Order Delivery Days, giving sales and operations teams important delivery information where they already work.

Website availability

Steersman’s Website Availability Logic in Odoo

Steersman’s Website Availability Logic gives businesses greater control over how products are presented on an Odoo eCommerce website. Availability rules can determine whether a product remains visible, displays an availability message, shows its price, allows customers to add it to their cart, or is excluded from the website entirely.

User signiture

Use the Current User's Signature on Invoice Emails From Odoo

By default, Steersman's invoice email template always included the assigned salesperson's signature. This often caused confusion when accounting staff, customer service representatives, or other users sent invoices on behalf of the sales team. Customers would receive an email signed by someone they had never communicated with, making replies and follow-up conversations less clear. Steersman's Use Current User's Signature for Invoice Emails feature solves this problem by allowing invoice emails to automatically use the signature of the user who clicks Send, while preserving existing behavior for organizations that prefer the salesperson's signature.

Batch shipping

Ship Multiple Sales Orders in One Package with EasyPost Batch Shipping in Odoo

For many distributors and manufacturers, shipping multiple sales orders to the same customer in a single package is a common way to reduce freight costs. This is especially true for international shipments, where combining orders into one package can result in significant savings. However, Odoo's standard shipping workflow makes this difficult when using EasyPost. Companies often have to rely on third-party shipping software or manually consolidate orders, creating extra work and increasing the risk of errors. Steersman has developed an enhancement that extends Odoo's **Batch Transfers** functionality, allowing businesses to consolidate multiple EasyPost shipments into a single package while maintaining separate Sales Orders, deliveries, and invoices